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FAQ

Frequently asked questions about the platform, licensing, migration, and operations.

محتوى هذه الصفحة متاح حالياً بالإنجليزية فقط.

Do you host my data?

No. Hostinvo is self-hosted. You install it on your own server, and your clients' data stays in your database.

Can I try it before buying?

Yes. Install without a licence key and a 7-day trial is issued automatically when you create the first owner account.

What is my licence tied to?

A domain and an installation fingerprint. That is why a licence issued for one server will not validate on another, and why staging needs its own.

I am moving to a new server. What happens to the licence?

It has to be re-activated against the new installation, because the fingerprint changes. Move the data first, confirm the new instance runs, then re-activate.

Which control panels are supported?

cPanel/WHM and Plesk. Which are active is set by HOSTINVO_PANEL_DRIVERS.

Which payment gateways?

Stripe and PayPal, enabled per tenant with their own credentials. Manual payments can also be recorded against an invoice.

Can I run more than one hosting brand?

The platform is multi-tenant, so one installation can host several workspaces, each with its own branding, catalog and clients. Whether your licence covers that depends on the plan.

How do I upgrade?

Back up, pull the release, rebuild the app image, recreate the containers, migrate, warm caches. The Production Deployment page has the exact sequence.

Is there an API?

Yes — the same REST API the portals use, under /api/v1. See API Overview.